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HOME CENTRE – Home Furnishing Retail Store

Home Centre is one of the home furnishing retail store. Home centre deals its business in middle east, India and in UAE. Home centre founded in 1995. It is committed to constantly delivering outstanding value, continuous innovation and exceptional customer experience. Home centre is a Landmark Group home furnishing retail brand with offline stores. 63% of sales are online or influenced by online. Home centre customers who conducted online research before visiting an offline store had a 39% higher Average order value (AOV) compared to customers who didn't. Home centre is aiming to build more cost effective, safe and productive warehouses and upgrade their logistics systems. Home centre manages a vast number of its services in house, such as a logistics team, as well as having a fleet of in house delivery truks and ability to assemble furniture through its carpenters. Home centre now utilising 3D rendering technology which provides visuals of customer apartments with products so they can see how buying products will impact their living space and beautified it. Home centre is looking to improve productivity, getting products to market quicker, being more accurate in terms of inventory management.

PRODUCTS:

Home centre provides a best quality of products to their customers.

• Home furnishing
• Home accessories
• Bed and bath
• Home décor
• Poojaset
• Store locator
• Sofas and Armchairs
• Dining items
• Kitchenware, etc.

KEY FACTS OF HOME CENTRE:

• With close to 104 stores across the Middle East and the Indian Subcontinent, Home centre occupies 5.3 million sq.ft of retail space
• Consistently ranked among the top 50 brands in the Middle east Global Brand Simplicity Index.
• It has a workforce of close to more than 6000 employees.

SWOT ANALYSIS:

SWOT [ Strengths, Weaknesses, Opportunities, Threats]

Strengths:

• Leadership
• Productivity
• Diversification

Weakness:

• High Debt Levels

Opportunities:

• International Expansion

Threats:

• FDI in retail segments

CUSOTMER CARE SUPPORT:

Home centre provides 24*7 customer care executive to help their customers. Regarding the products ordering, products delivering, products return, payment confirmation, payment cancellation, etc.

• To reach the customer care executive: 1800 212 7500
• To reach the website: www.homecentre.in

Home centre - Facts

Industry	Retail Industry
Type	Private
Parent company	Landmark group
Origin	UAE
Founded	1995
Founded By	Micky Jagtiani
Website	www.homecentre.in