JABONG – India’s Young & Vibrant Lifestyle Online Store
Jabong is a fashion and lifestyle electronic commerce portal in India. Jabong started operation in Jan 2012 founded by Praveen Sinha, Lakshmi Potluri and Arun Chandra Mohan. Jabong started their retails with beauty products, footwear, accessories, home accessories and other fashion products. Jabong is a young and vibrant company that aims to provide good quality branded products. Jabong was one of the most visited electronic commerce sites during the Great Online Shopping Festival 2013. Jabong.com launched a monthly fashion magazine “The Juice” in April 2014. The magazine covers stories and features around fashion, beauty, people, trends, travel and pop culture.
In July 2016 Flipkart acquired Jabong through its unit Myntra for about $70 million. Jabong.com is faster, better, bigger and more importantly aligned to customer expectations. Jabong offers a wide choice with as many options as possible. Jabong is India's favorite online shopping website that provides amazing offers and best deals on almost all products.
Jabong.com follows two models. That are,
Inventory Model: In Inventory model, products are sourced from brands and stored in the Jabong warehouse.
Managed marketplace model: In the managed marketplace model, Jabong provides marketing, logistics and delivery itself.
Jabong offers more brands and its products. Jabong has a huge collection of t-shirts, shirts, women top, denim, jeans, skirts, fragrance, eyewear, fashion accessories, etc. It has a very simple product category listing style.
Sale category has items that are on great discounts.
Jabong deals digital marketing and social media as a key area to enhance the transactions and revenues to increase customer’s engagement. Offline media are used to generate awareness in small towns and cities. Jabong also focused towards attracting female shoppers more than men.
It has a phenomenal presence on Facebook and a good strategy on Twitter as well. Apart from that, it is also present on Youtube and Google+.
AWARDS OF JABONG'S:
Jabong offers various payment options to give you a wonderful shopping experience. Few are,
EMI is a one of the payment options which allows you to pay for the order in easy monthly installments. So, if you are running out of money then you need not to worry, you can still enjoy an enhanced shopping experience with us. The EMI option is available only on credit cards issued by following banks.
JABONG - SWOT ANALYSIS:
SWOT means Strengths, Weakness, Opportunities and Threats.
Innovative services, introduced card processing on delivery, open box delivery, fashion stylist on call. Strong investor backing. Widest assortment of products with 750 brands, more than 50,000 products. Fastest delivery with same delivery in Delhi and NCR, within 48hrs delivery in top cities, other cities within 1- 3 days delivery.
Supply chain of Jabong is not appropriate.
The Indian apparel market will grow over four-fold to attain a staggering size of $200 billion by 2025.
Product retailers having strong distribution network and brick and mortar stores.
SHIPPING TERMS AND CONDITIONS:
Jabong offers free shipping on your first order above Rs.999. Shipping charges are also times waived off on special occasions, are decided by Jabong. Free shipping on first order is not applicable on Guest users. You should login to your account for free shipping. If you return an order delivered to you, shipping will not be refunded. If your order is canceled by Jabong, we will refund your shipping charges.
If you cancel your order before it has been shipped, we will refund the shopping charges.
Jabong’s customer care department is always ready to help their customers on all type of queries and issues. If you want something urgently which you have already ordered they will make sure you get it on or before time. They stand outstandingly for their hassle-free return policy. Amount gets transfer into your bank account in just a few days. At jabong.com strive to achieve the highest level of Customer satisfaction possible. Our cutting-edge electronic commerce platform, highly experienced buying team, agile warehouse and state of the art customer care center.
Our complaint resolution process is designed to ensure fast and efficient resolution of your issue at the first point of contact. While we always aim to provide you with awesome customer service. We understand that there will be times when you may wish to express dissatisfaction with our products, services, staff or policies. You will find the answer to your query, but if you don't, please feel free to contact us and we promise we will do our best to resolve your concern.
At first contact, you will be addressed by one of our customer service representatives. Our customer service representative is empowered to resolve complex issues and complaints by making fair and reasonable customer service decisions. For every issue we will give you a reference number, decide on a course of action and keep you updated throughout the process.