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URBAN CLAP – India’s Largest Home Services Marketplace

Urbanclap is one of the India's largest home services marketplace. Urban clap was founded in 2014 and its headquartered in Gurugram. Founded by Abhiraj Bhal, Varun Khaitan and Raghav Chandra. It helps customers hire trusted professionals for services like salon, plumbing, electricians etc. at home. Urbanclap is recognized as the fastest growing startup in India. It is one of the mobile marketplaces for local services. It has a network of more than 1,00,000 handpicked service professionals and served over 2 million customers across major metropolitan cities of India. VY capital, Trifecta, Capital, Bessemer Venture Partners, SAIF Partners, Accel Partners, Ratan Tata, Kunal Bahl and Rohit Bansal are the investors in Urbanclap.

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URBAN CLAP – India’s Largest Home Services Marketplace

Urbanclap is one of the India's largest home services marketplace. Urban clap was founded in 2014 and its headquartered in Gurugram. Founded by Abhiraj Bhal, Varun Khaitan and Raghav Chandra. It helps customers hire trusted professionals for services like salon, plumbing, electricians etc. at home. Urbanclap is recognized as the fastest growing startup in India. It is one of the mobile marketplaces for local services. It has a network of more than 1,00,000 handpicked service professionals and served over 2 million customers across major metropolitan cities of India. VY capital, Trifecta, Capital, Bessemer Venture Partners, SAIF Partners, Accel Partners, Ratan Tata, Kunal Bahl and Rohit Bansal are the investors in Urbanclap.

The company's vision is to use technology and smart processes to structure the highly unorganized services market in India and emerging markets. It connects online users with offline businesses.

URBANCLAP SERVICES OFFERINGS:

Urbanclap offers lot of services like salon, plumbing, electricians at home. Urbanclap service offerings are,

  • Repair and maintenance
  • Home cleaning
  • Homecare and design,
  • Pest control,
  • Packers and movers,
  • Business services,
  • Event management,
  • Wedding and party management,
  • Wedding photographers,
  • Makeup artists,
  • Djs,
  • Chartered Accountants,
  • Health and wellness,
  • Salon,
  • AC services,
  • Laptop repair,
  • Car cleaning,
  • Doorstep laundry,
  • Dry cleaning,
  • Plumbing,
  • Electricians,
  • Carpentry,
  • Yoga training, etc.

AWARDS AND EVENTS:

  • In 2015, Raised $25 million in a series B round of funding led by Bessemer Venture Partners.
  • In 2016, Acquired Handy Home, an after sales services platform, and Concierge services provider
  • In 2017, Recognition from the south – Asia laadli media and advertising awards,
  • In 2017, Awarded with silver award at the Abby awards in the Gender sensitive brand film category.

BENEFITS IN URBANCLAP:

Urbanclap offers lot of benefits to their customers, including

  • Urbanclap offers wide range of choices,
  • Urbanclap offers Trusted professionals,
  • Budget fits the choices,
  • Healthy Customer Relations,
  • Ideal for last moment requirements,
  • Urbanclap offers Guaranteed services,
  • Direct interaction between the customers and professionals.
  • Services provided for all places like residence, office or chosen venue of the customer.

PRODUCTS IN URBANCLAP:

Urbanclap mainly intends to connect customers with all service professionals in all the fields. Urbanclap offers the following services.

  • 6 Health and wellness services,
  • 12 Home repair services,
  • 13 Home care and design services,
  • 7 Academic tutor services,
  • 11 Business services,
  • 14 Personal services,
  • 8 Hobbies and Interest services among others.

REVENUE MODEL:

Urbanclap using the two types of the revenue model, there are:

  • For fixed charge services like plumbing, electrician or home cleaning Urbanclap accept the payment directly from the Urbanclap App and later they transfer the amount to hired professional after deducting their commission.
  • For services like photographers, interior designers or yoga instructors, where charges are not fixed Urbanclap charges the professionals for lead generation and sponsored listing.

How to use URBANCLAP:

  • Choose from over 100 services to help you out in your projects,
  • Check and book the best matched professionals after exploring their photos, videos and reviews,
  • Chat and Hire after booking, finalize details with our professionals and hire,
  • Sit back and relax while you get the best on Urbanclap.

SWOT ANALYSIS:

Organizational strategies are the means through which companies accomplish their missions and goals. Successful strategies address 4 elements of the setting within which the company operates.

  • Strength – The company's Strengths,
  • Weakness – The company's weakness,
  • Opportunities – The opportunities in its competitive environment,
  • Threats – The threats in its competitive environment.

Strength:

  • Well trained professionals,
  • Young and passion able employees,
  • Quick and efficient services,

Weakness:

  • Lack of marketing,
  • High cost of services.

Opportunities:

  • Covered the services of many cities,
  • Expand the services.

Threats:

  • Enabling the marketing strategies.

URBANCLAP THROUGH SAVEJI:

Saveji provides best offers, deals, discounts, vouchers for all the services in the Urbanclap categories. If you want to save your money and time you can use the Saveji coupons and offers.

CUSTOMER CARE SUPPORT:

Urbanclap offers 24*7 customer care executive centers. Urbanclap deals all type of customer's queries which includes booking the service details, cancellation of the booked service, payment conformation and refund details.

  • Urbanclap customer care executive: 1860 500 0020
  • Urbanclap website: www.urbanclap.com

URBANCLAP - IN Short

Founded In 2014
Founders Abhiraj Bhal, Varun Khaitan and Raghav Chandra
Status Private
Employees 301 to 400
Trusted Professionals 1,00,000 +
Customers 3000000+
Website www.urbanclap.com
Covered cities 16+
Headquarters Gurugram, Haryana
Customer Care Number 1860 500 0020
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